New car owners often assume auto maintenance performed at an independent auto repair shop will void their vehicle warranty. But do cars under warranty require auto maintenance at the dealer? After all, many people have a local mechanic they’ve trusted for years, and who wants to upgrade their vehicle only to downgrade on customer service? The fact is you don’t have to—you can have your car serviced wherever you like without jeopardizing your new vehicle warranty. The law protects your right to choose where you want to get your car serviced.
The Magnuson-Moss Warranty Act Protects Your Right to Choose Where You Get Your Car Serviced
A federal law known as the Magnuson-Moss Warranty Act allows car owners to service their vehicles at an independent auto repair shop, and neither the dealership nor the auto manufacturer can void your warranty because you had a repair or tune-up performed at a third-party servicer. The Magnuson-Moss Warranty Act also prohibits vehicle manufacturers from voiding a warranty because the owner used recycled, refurbished, or aftermarket parts. In most cases—not because we recommend it, but to show the intent of the law—you can do maintenance work yourself without invalidating your warranty.
However, while you’re protected by law to choose your auto service provider, you should always keep records of all servicing from an independent auto shop. If you file a warranty claim, the manufacturer may ask for proof of servicing, and your receipts show that servicing was done by a reputable provider and in accordance with manufacturer specifications. Also, the Magnuson-Moss Warranty Act does not apply in absolutely every instance. For example, vehicle manufacturers can nullify warranties due to some specific cosmetic changes.
Is your car still under warranty? Bring your vehicle to Aardvark Automotive for maintenance and repairs, maintain your warranty, and enjoy exceptional customer service!
A lot of the information you find online about auto maintenance is incorrect. Please ask us if you have questions about your vehicle’s warranty and your options for handling auto repairs and maintenance. We always give honest car care advice because one of our goals is to help customers make smart, informed decisions to get the most from their vehicles. And if your car is still under warranty, don’t fret about having to go to a dealer for service. You have options, and the right to choose what’s best for your needs.